Shopping instructions
Order inquiry, confirmation and precautions
■ After logging in as a member, confirm the latest order status in [Transaction Inquiry].
■ Orders checked out as a guest:
1. The payment method for picking up the goods cannot be used, and the payment must be completed by swiping the card first.
2. Discount coupon discounts and some event discounts cannot be used.
3. Please go to the transaction inquiry and select "Guest Transaction Inquiry" to check the order progress.
4. After the order confirmation and statement are completed, the system will send you a text message to notify you of the "transaction serial number", please pay attention.
5. Overseas customers cannot use guest orders, please note.
■ Please be sure to confirm the style, size, color, and quantity of the product you purchased before placing an order.
Order merging and exception handling
■ Please select the products you want to buy in the shopping cart in the store, and then check out together. The store will not proactively notify the buyer whether to combine orders.
If the buyer wants to combine multiple orders and send them together, please send a private message to the official customer service or call the customer service to inform them after the order is established (only for orders ordered on the same day and not shipped), please pay attention.
■ If the order is incomplete or the payment is not completed, and the transaction is not completed within 7 days after placing the bid, the order will be cancelled.
■ The order amount for pickup and payment must be higher than 50 yuan. The system cannot arrange delivery if it is less than 50 yuan. Please note that the system cannot arrange delivery.
Order item is out of stock
■ If the store is out of stock due to end-of-season changes, fabric shortages, etc., we will first inform you of our apologies.
If any of the items in your order are out of stock, the store will inform you via "SMS" or "Telephone Contact" whether to exchange the same item with a different color.
Or cancel the product, please note.